Technology Resource Experts, LLC is looking for an experienced Systems Administrator to join their rapidly growing team!

Description
Provides support to IT systems including monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 

Support for the escalation and communication of status to agency management and internal customers. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance. Provide support for implementation, troubleshooting and maintenance of IT systems. 

Position Responsibilities

• Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems
• Manage the daily activities of configuration and operation of IT systems 
• Aid users in accessing and using IT systems 
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems  
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.  
• Provide support for the escalation and communication of status to agency management and internal customers  
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems  
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets  
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process  
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Qualifications
An active TS/SCI with polygraph is required. 

Five (5) years of combined work-related experience in the fields of IT, cybersecurity, or security authorization is required. 

Compliance with DoD 8570.01-M with a minimum certification of IAM Level I is required.

Technology Resource Experts, LLC offers the very best compensation packages and the flexibility to let our employees decide what’s most important to them. No vesting schedule, no annual requirements for perks — we believe you should have the freedom to choose the benefits that work best in your life.

Employee Freedom of Choice
Our focus is on people first. We offer comprehensive and flexible compensation packages that match the best the industry has to offer and can be customized to fit your needs.

Our Benefits:

• 100% company-paid health, dental, and vision premiums
• Automatic company contributed Health Savings Account (HSA) up to $3,200 for families
• Up to 7 weeks of Paid Time Off (PTO) with no accrual 
• Automatic 401k Investment
• Paid 11 Federal Holidays
• BlueCross BlueShield Health Insurance
• Tuition/Training Reimbursement
• Access to Ravens season tickets in club level
• Company-paid golf events for your time and course fees